Join Telehealth Session - Client (ShareNote)

Joining a Telehealth Session is simple! You will receive an email from your Provider with a Telehealth link. You can access the link 10 minutes prior to your appointment. 

NOTE: If you did not receive a Telehealth Session email, contact your Provider so they can resend the email. 

1. Locate Telehealth Appointment Scheduled email.
   • Email Title - Telehealth Appointment Scheduled
   • From - [e-mail]
2. Click the link in the email.
   
   
   
3. If this is your first Telehealth Session, enable meet.thera-link.com to use your microphone and camera.    
   
   
   
   
4. Click drop-downs to select different audio and video inputs if desired.
5. Click I'm ready!
   
   
   
   
6. You will wait in the virtual waiting room until your Therapist adds you to the Session.
   
   

Telehealth Session Actions

While in a Telehealth Session there are a number of actions available to you. The actions are available to you and the Client. 

1. Share Screen - You can share your screen with your Client and other Attendees.
   

   IMPORTANT: Be aware of PHI that may be on your screen before you share your screen.

2. View Attendees - Click to see a list of all Telehealth Session Attendees Name.
3. Open Chat - Open Chat allows you to text chat with Attendees. This may be helpful if there are multiple Attendees.
4. Leave Session - A Client can leave a Session. 
5. End Session - As a Provider, you can End the Session for all Attendees.
   
   
   
   
6. Click the three vertical dots for either Attendee to expand additional options.
   • Shrink/Enlarge- Will make Attendee video smaller, and the other Attendee video will be larger on the screen.
   • Mute - This will Mute the audio for that Attendee.
   • Disable Video - This will turn off the Video for that Attendee.