Activate Two-factor Verification on a New Phone (ShareNote) *This article is no longer being updated. Visit the new Therapy Brands Portal. Copy & paste this article title into the search bar there. September 21, 2023 19:38 Updated There are two parts to this process: Deactivating the old CREDENTIAL ID. Activating the new CREDENTIAL ID. Related Article: Re-Setup DUO on New Mobile Phone Related articles How do I complete Identity Proofing so that I can prescribe controlled substances? (ShareNote) Re-Setup DUO on New Mobile Phone (ShareNote) Once I click “Approve & Send” on a prescription, can I still make changes? (ShareNote) What is the Experian IDP (Identity Proofing) letter sending process? (ShareNote) Not Seeing Correct Caseload Clients (ShareNote)