ePrescribe FAQs (ShareNote)
- Why did I fail the identity verification step when setting up my profile for EPCS? (ShareNote)
- How long does it take a prescription to reach the pharmacy? (ShareNote)
- Once I click “Approve & Send” on a prescription, can I still make changes? (ShareNote)
- Activate Two-factor Verification on a New Phone (ShareNote)
- How do I complete Identity Proofing so that I can prescribe controlled substances? (ShareNote)
- What is the Experian IDP (Identity Proofing) letter sending process? (ShareNote)
- I did not receive my Experian Identity Proofing (IDP) letter, what are the next steps? (ShareNote)
- I have a script(s) with transmission errors stating, “Message type not supported by sender”. What does this mean? (ShareNote)
- Why do I have to present a credit card to begin my identity verification? (ShareNote)
- How can I access the eRX system to update patient information for the doctor? (ShareNote)